PRIVACY POLICY

Introduction

Welcome to AIKOCorp, Inc. ("AIKOCorp", "we", "our", or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Software as a Service (SaaS) platform (the "Service"). By accessing or using the Service, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you register for an account, use the Service, or contact us. This includes:

• Email Address: Used for account creation, communication, and notifications.
• IP Address: Collected automatically to enhance security, monitor usage, and improve the Service.

Usage Data

We collect information related to your use of the Service, including the reports generated by our Service. This data helps us understand how the Service is being used and how we can improve it.

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Maintain the Service: Including account management, processing transactions, and providing customer support.
• To Improve the Service: By analyzing usage patterns and feedback to enhance functionality and user experience.
• To Communicate with You: Sending account-related messages, updates, and promotional content (if you have opted in to receive such communications).
• To Ensure Security: Monitoring and analyzing activity to prevent fraud, enhance security, and protect against threats.

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share your information in the following situations:

• With Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.
• For Legal Reasons: If required by law or in response to valid requests by public authorities (e.g., a court or government agency), we may disclose your information.
• In Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as part of the transaction.

Third Party Services

We use the following third-party services to help deliver and improve our Service:

• Cloudflare: Used as our content delivery network (CDN) to serve our website efficiently and securely.
• Stripe: Used for payment processing and handling transactions.
• Sentry: Used for bug tracking and error monitoring to improve the stability of our Service.
• PostHog: Used for analytics to understand user behavior and improve our Service.
• Resend: Used as our email service provider for communication with users.

These third parties may collect and process personal information about you. We recommend reviewing their respective privacy policies to understand how they handle your data.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or anonymize it.

Your Rights and Choices

Access and Update Your Information

You can access, update, or delete your personal information by logging into your account or contacting us directly.

Opt-Out of Communications

You may opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails. Even if you opt out of receiving promotional messages, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on the Service prior to the change becoming effective. We encourage you to review this Privacy Policy periodically to stay informed about our information practices and the ways you can help protect your privacy.